Your Partners in Guest Experience Excellence

 A: The service fee includes the cost of customizing our interactive local guide template to fit your specific location and needs. This fee also covers the first year's subscription to a third-party template service. Subsequent annual subscription fees will be billed separately through our company. 

 A: Generally, we can complete your customized Online Local Guidebook within a week of our first meeting. However, the timeline may vary depending on the complexity of your specific requirements and any rewrites or additions based on your feedback on the initial version. We aim to ensure the final guide meets your expectations, so additional time may be needed for revisions. 

• Service Description: Our company utilizes a third-party template to create customized local guides for our clients. The service fee includes both the cost of the first year's subscription to the third-party template service and the customization work performed by our team.
• Fee Allocation: A portion of the service fee is allocated to cover the initial subscription costs for the third-party template service. The remaining amount compensates our company for the customization and additional services provided.
• Annual Subscription Fees: Clients are responsible for the annual subscription fees for the third-party template service after the first year. These fees will be billed annually through our company. Clients will be notified in advance of the renewal date and the amount due.
• Post Publication Revision/Section Addition Fees: The information you want to share with your guest may change throughout the year. No worries, we offer post publication revision/section addition services for $50 p/hour.
• Third-Party Template Service: By purchasing our service, you acknowledge that part of the service involves using a third-party template. Our company holds a subscription with this third-party provider, which allows us to offer and customize these templates for your use.
• Licensing and Use: The template and any customizations are provided under the terms and conditions of our subscription with the third-party service. You are granted a non-exclusive, non-transferable right to use the customized template for your specified location.
• Affiliation: This website and the services offered herein are not affiliated with, endorsed by, or associated with AirBNB, Inc., VRBO, Inc or any other Short Term Rental booking providers that align with their business models or the business models of other 3rd party or direct travel providers. AirBNB®, VRBO® and any other 3rd party or direct travel providers are registered trademarks of AirBNB, Inc, VRBO, Inc and other 3rd party or direct travel providers. All references to to any of these entities are for descriptive purposes only. The use of the term ‘AirBNB.’ VRBO or any other 3rd party or direct travel providers is intended solely to identify the target audience of our guidebook and does not imply any partnership, sponsorship, or endorsement by AirBNB, Inc., VRBO, Inc or any other 3rd party or direct travel providers.

Our goal is to provide a seamless and valuable experience for every client. To ensure fairness and commitment to our work, the following cancellation policy applies:

• This policy takes effect only after a consultation and once the client has confirmed their decision to proceed.
• If work has already commenced, the full agreed-upon fee remains due, as time and resources will have been dedicated to your project.
• Should you choose not to move forward after the consultation but before work begins, no charges will apply.